The solution was developed for the Master’s Degree Programme in Engineering for the Safety of Critical Industrial and Civil Infrastructures, offered by the University of Salento in collaboration with the Polytechnic University of Bari, with the aim of providing immediate access to detailed information about the degree programme and the career opportunities it offers.
An always-available point of contact for students
CRIS is an innovative digital channel through which students, prospective graduates and interested professionals can obtain fast, accurate answers at any time. Thanks to the integration of advanced GPT models, the assistant can understand natural language and provide relevant information in a clear, context-aware manner.
Specialised knowledge base
The assistant has been trained on documentation specifically related to the degree programme, including:
- Curriculum and course structure.
- Learning objectives.
- Admission requirements.
- Career opportunities.
- Administrative and organisational information.
- Informational and institutional materials.
This approach enables the assistant to provide answers consistent with the university’s official information, reducing the volume of enquiries handled by administrative offices and improving the user experience. CRIS supports prospective students as they evaluate their university options, providing detailed information about the programme’s features and career prospects.
Advanced conversational interaction
The assistant can understand questions expressed in natural language and guide users through a personalised information experience, helping them explore topics of interest in greater depth.
The platform automatically detects the language used by the user and maintains the conversation in that language, ensuring an accessible experience for international students as well. Powered by artificial intelligence, CRIS is available 24 hours a day, 7 days a week, providing continuous support throughout every stage of the university guidance and decision-making process.
Innovation serving education
With CRIS, Commed I A demonstrates how artificial intelligence can help improve communication between universities and students, making information more accessible, simplifying university guidance processes and delivering a modern, effective and personalised digital experience.
